Governance & Control Specialist - Sustainability and Corporate Citizenship

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Governance & Control

Pay Details:
$91,200 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Transformation, Enablement and Customer Experience (TECE) Governance & Control (G&C) team is a dynamic, innovative, and diverse team of professionals with a North American mandate. We continuously partner effectively with our Risk and Control partners and provide guidance, advice and support to TECE businesses to help them achieve their strategic goals and priorities while acting within Risk Appetite and in compliance with applicable policies and regulations. As a 1B function, we are committed to:

• Risk Culture - Fostering an effective, transparent culture of risk awareness; evaluating business strategy and activities against risk appetite; and providing management and stakeholders with sufficient and timely insight to enable effective oversight.
• Risk & Control Activities - Ensuring that TECE businesses adequately identify, assess, and develop risk mitigation strategies to manage current and emerging risk exposures across all risk categories; supporting the design, implementation, and sustainment of controls within key processes and procedures; and ensuring effective control testing and monitoring, documentation of results, and tracking execution of action plans to resolution.
• Governance, Issues Management & Reporting - Advising on and facilitating discussions with management and stakeholders on relevant internal and external considerations; collaborating with the business to maintain processes to expediently resolve incidents; identifying and tracking issues to remediation; and developing processes to create timely reporting to inform on areas of increasing risk and enable proactive, data-driven, risk-based decision making.

We are seeking an experienced governance, risk and control professional to support the Sustainability & Corporate Citizenship (S&CC) function within TECE. In this role, the successful candidate will proactively lead a diverse portfolio of risk-related programs to effectively enable the management and mitigation of operational and regulatory risk and drive a strong governance and internal control environment. The role will facilitate risk assessments, provide insightful advice and independent challenge, and encourage transparent discussion of operational risk issues to foster an effective transparent risk culture for S&CC.

Your ability to analyze, organize, and prioritize will be foundational to your success in the role. You will act as a subject matter expert and develop and maintain a robust understanding of governance and control requirements. Your strong ability to work with multiple stakeholders and form positive working relationships will be key, and you will interface regularly with Business Line Executives.

Reporting to the Associate Vice President, TECE G&C, accountabilities include ensuring effective execution of the Enterprise 1B Mandate and Standard across the S&CC function. In this role, you will:

• Lead large and complex initiatives to identify and assess risks and control, develop strategies to remediate gaps identified, and implement processes to effectively manage and mitigate risk.
• Drive a strong governance and internal control environment and perform effective challenge by executing on enterprise control and governance frameworks, including (but not limited to) Risk, Compliance, AML, and Privacy policies and standards, and business managed technology standards.
• Proactively identify opportunities to strengthen and improve processes and controls, and ensure S&CC operates within the Bank's Risk Appetite.
• Promote awareness, understanding and ownership of operational and regulatory risk, key risk drivers and mitigation strategies within S&CC teams.
• Identify, size, and implement operational and continuous improvements to business processes to maximize efficiencies and scale/grow capabilities and teams to meet business needs
• Provide S&CC leadership team with information, reporting and support to ensure operational risks are appropriately managed and adherence to internal policies and procedures is effective.
• Maintain a comprehensive understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and ORM policies & practices to provide tailored advice and counsel to S&CC.
• Ensure an integrated and aggregated view of all related activities across the S&CC teams, providing escalations, recommendations, and decision support to leadership.
• As a trusted advisor to internal business partners, recognize and anticipate emerging trends, identify issues/opportunities, and recommend actions to senior management.
• Lead interface and foster strong relationships with corporate and/or control functions, such as Internal Audit, ORM, Compliance, Enterprise Protect, etc.

Job Requirements:

• 5+ years of relevant experience, with preference given to demonstrated proficiency in 1B or 2A roles in Risk Management or other control functions (e.g., Audit, Compliance, Privacy)
• Organizational awareness and sensitivity
• Proven skills in assessing and prioritizing based on business impact, need and risk factors
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion
• Strong written and verbal communication skills, including writing concise business messages, documents, creating impactful presentations, and presenting analysis to management and senior executives
• Excellent relationship management, consensus building and strong influencing skills; Able to work effectively with a variety of stakeholders at all levels
• Solution oriented, with ability to operate in ambiguity, navigate the organization, and make assessments and decisions with sometimes vague, incomplete, or partial context/parameters
• Independent thinker with exceptional analytical skills and strong business acumen
• High degree of personal initiative, with strong influencing and leadership skills
• Proficiency in Microsoft Office applications

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet