Governance & Control Specialist - G&C, Digital Strategy Innovation & Payments

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Governance & Control

Pay Details:
$91,200 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Governance and Controls Specialist will be part of the TECE G&C team and will report into the Senior Manager, Digital Strategy, Innovation, External Ecosystems and Payments. The role is responsible for fulfilling the 1B mandate by providing guidance on and participating in the identification, measurement, management, treatment, and reporting of risks, emerging issues, and regulatory changes with respect to Digital Innovation and Payments. The Governance and Controls Specialist will provide information, reporting and support to ensure that operational, compliance, anti-money laundering risks are appropriately managed. The Governance and Controls Specialist will ensure that internal procedures and applicable regulatory guidelines are adhered to and effective. The role is an individual contributor role, however, may be asked to provide support to more junior levels of the team, as necessary.

This role will focus on the management of the 1B relationship for the Payments and Digital Strategy ands Innovation teams with focus on building and integrating digitalized capabilities for consumption throughout the organization. Specific focus and accountabilities are as follows:

• Own the risk oversight for assigned change risk assessments (e.g., within product groups/pods), finding the right balance between risk and reward, in conjunction with both internal stakeholders and risk partners
• Continuously demonstrate and maintain a thorough knowledge of Innovation owned capabilities with an emphasis on understanding the interplay between various capabilities and traditional banking product/service needs
• Actively engage technology and cybersecurity specialists and 2nd line partners (i.e., ORM, GAML, Compliance, Legal, Privacy, Fraud) to review identified project risks and planned controls to assess change per change risk governance standards (e.g. TD Scaled Agility, Delivery Execution Framework)
• Knowledge of governance, risk and control procedures, strategies & tactics and provide broad risk knowledge across multiple risk domains (e.g., Compliance, Privacy, AML, ORM, etc.)
• Execute on timely review and quality sign offs and repository management on all artifacts to support implementation activities (Change risk assessments, business change review, RAID log, DAC reviews, risk memos and issue management)
• Understanding of 1B standard accountabilities to support other SCOE 1B functions and other ad hoc assignments.
• Ensure issues/findings are managed effectively throughout the issue management life cycle;
• Oversee or lead the facilitation and implementation of action/remediation plans to address performance, risk and governance issues
• Support the completion of various assessments to ensure adherence to key Operational Risk, Compliance, and AML programs and initiatives, including: risk event and key indicator reporting; process level risk and control assessments and related testing and monitoring activities
• Provide business expertise, understanding and recommendations on business and operational processes
• Demonstrate thought leadership by providing alternatives and recommendations to help inform decision making.
• Manage risk reporting for various risk committees (Support Digital Innovation in maintaining satisfactory Audit, Compliance, AML and Regulatory results

Department Overview

The Transformation, Enablement, and Customer Experience ( TECE) is a dynamic, innovative and diverse team of professionals with a North American mandate to provide partnership, challenge and support on all key areas for covered businesses. These include supporting and advising complex, fast-paced and innovative projects and initiatives delivered by Payments, Digital Strategy and Innovation. We also provide consolidated reporting across on key governance and regulatory reporting. We continuously partner effectively with our Risk and Control partners and provide guidance, advice and support to businesses to help them achieve their strategic goals and priorities while acting within Risk Appetite and in compliance with applicable policies and regulations.

Job Requirements

• General industry and business knowledge and expertise on risk and control functions
• 7+ years of experience
• Knowledge of governance, risk and control procedures, strategies, and tactics
• Knowledge of risk management environment, standards, regulations, and mitigation
• Knowledge of current and emerging trends
• Ability to exercise sound judgement in making decisions
• Proven history of making an impact, developing, and executing on strategies and delivering superior results in a high volume, fast paced environment
• Demonstrated interpersonal and relationship management skills working with all levels of employees and executives
• Analytical and problem-solving skills and demonstrated ability to work independently and with teams
• Excellent team player with demonstrated relationship management skills and a strong ability to make things happen through the use of positive influence
• Strong verbal and written communication skills
• Highly motivated self-starter with a passion for challenging the status quo and the ability to stay resilient under pressure; proven ability to take independent action to achieve results
• Demonstrated time management and organizational skills with the ability to prioritize and manage multiple initiatives in order to meet deadlines while ensuring a high quality of work

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet