Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
81,600 - 115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Operational Responsibilities:

• Analyze and understand business and technical requirements to support internal and partner teams and the business to stand up end-to-end AI solutions within the bank.
• Work closely with various technology/project teams to understand business' AI needs and provide analysis and requirements to ensure the product/solution design / development initiatives are in line with the planned design and standards.
• Collaborate with technology and business partners to resolve issues and ensure requirements and established SLAs, while adhering to enterprise frameworks or methodologies pertaining to AI lifecycle, enhancement, risk, and governance.
• Ensure business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets).
• Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.
• Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
• Maintain clear documentation of readiness and operational workflows, SOPs, target operating and interaction models, and ongoing business/technology dependencies for scale and handover.
• Support the AI Defence Leadership team in providing high-level and detailed updates across organizational levels, maintain a feedback loop for proactive plan adaptation, and maintain transparence through clear reporting and issues' escalation.

Team and Stakeholders' Responsibilities:

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest.
• Provide industry knowledge for own area of expertise and participate in knowledge transfer within the team, business unit, and/or cross-functional groups or committees (e.g., AI Governance, AI Vulnerability Management).
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
• Participate in personal performance management and development activities, including cross training within own team.
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Reporting Responsibilities:

• Translate program data into actionable insights, managing productivity and performance dashboards to ensure accurate, timely, and impactful reporting.
• Participate in AI app security incident responses relevant to business (or enterprise wide) and represent respective function and Enterprise position to the business, and business needs to incident response team.
• Provide input on AI security-related Regulatory compliance requirements, reporting, and questions.

Qualifications:

• Bachelor's Degree or equivalent vocational experience, demonstrating rigorous analytical and quantitative focus.
• Deep understanding of complex technology delivery life cycles and cross-functional coordination across Product, Engineering, and downstream Operations.
• High degree of comfort working in an unstructured environment.
• Highly motivated self-starter who takes ownership of responsibilities and demonstrates leadership qualities in driving initiatives and achieving results.
• Highly effective communicator-concise, clear, and adapted to various audiences.
• Strong proficiency in Microsoft Office, Jira, Confluence.
• Building business risk reports and dashboards via Power BI or Tableau.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet