Senior Analyst - Process Improvement, TDS Delivery Execution and Modernization

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Ready to be the Change at TD Securities?

We are innovators and leaders in the change management space. Our legendary customer & colleague experience continues to guide us as we deliver enhanced technologies, processes, and capabilities to support our business & stakeholder needs. Strategic change management is a valued and evolving discipline, ready to take the organization and your career to new heights.

Job Description

Team Overview

The Delivery Execution and Modernization team within TDS Data, Delivery and Integration (DDI) is responsible for leading the design and implementation of key strategic initiatives to support delivery excellence across TD Securities. Our team plays a critical role in bridging strategy and execution by equipping delivery teams with the frameworks, processes and tools needed to deliver high-impact change reliably and efficiently.

About The Role

The Senior Analyst will be an important contributor to process improvement activities for TDS. They will report directly to the Director - Process Improvement, Delivery Execution and Modernization and will be a key contributor to shaping the future of how we deliver change at TDS. This role is key to enabling scalable operations, supporting governance, and driving alignment across business and technology teams. This role is ideal for someone with a strong process mindset, analytical acumen, and a passion for enabling delivery teams to execute with consistency, agility, and excellence.

Key Accountabilities

• Identify, recommend, and support process improvement opportunities to enhance the productivity and efficiency of delivery at TDS.
• Solve complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders.
• Prepare project plans to ensure deliverables and timelines are met.
• Deliver presentations and documentation for diverse audiences.
• Define and manage high-quality business requirements; ensure traceability from concept to implementation.
• Partner with technology BSAs to support solutioning, ensuring business needs are understood and integrated.
• Support stakeholder engagement and change readiness across impacted teams and early adopters.
• Develop business-facing documentation such as training materials, process guides, and communication packages.
• Lead, motivate and develop relationships with stakeholders to develop productive working relationships.
• Maintain organized documentation in Confluence, Jira, or equivalent collaboration environments.

Experience & Education

• Undergraduate degree or relevant professional certifications, designations, or equivalent.
• 4+ Years of experience in process improvement, project management or governance within a large financial institution or consulting environment
• Proven track record of improving service delivery, project execution, or operational workflows.
• Ability to operate in an unstructured environment and to progress on multiple priorities concurrently while navigating unfamiliar territory and ambiguity.
• Excellent communication and stakeholder management abilities.
• Experienced in managing and prioritizing multiple projects in a high-performance environment.
• Organizational skills including ability to identify and track project dependencies & blockers, ensure proper resolution of outstanding items, document meeting minutes and takeaways in a clear and concise manner.
• Ability to work collaboratively and build relationships.
• Experience using JIRA and Confluence for tracking tasks and managing documents.
• Proficiency in process mapping tools (e.g., Visio)

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet