Business Systems Analyst III

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Introduction to the Role

This is an exciting opportunity to join the Enterprise Protect EFTR Operations Pod as a Business Systems Analyst. The EFTR platform is a critical enterprise-wide system that ensures compliance with FINTRAC regulatory reporting requirements across multiple business lines. As a key member of the operations pod, you will help maintain the stability, accuracy, and integrity of EFTR data and processes through deep business and systems analysis, ongoing support, and collaboration with both business and technology partners.

The successful candidate will bring strong analytical skills, a keen eye for detail, and a passion for problem-solving. This role is ideal for someone who enjoys working in a collaborative environment, takes initiative, and is committed to delivering high-quality outcomes that protect the bank and its customers.

Customer

• Provide ongoing business and data analysis support for the EFTR platform, ensuring reporting accuracy and alignment with regulatory requirements.
• Investigate and analyze data quality issues, working with business, operations, and technology teams to identify root causes and define solutions.
• Translate regulatory and business requirements into clear functional specifications for defect fixes, enhancements, and reporting changes.
• Support production incident triage by analyzing data and process flows, documenting impacts, and contributing to resolution and validation.
• Build strong relationships with stakeholders across lines of business to understand their reporting needs and provide timely, accurate support.
• Participate in validation and quality assurance activities to ensure solutions meet business expectations and regulatory standards.
• Prepare and maintain process documentation, data flow diagrams, and user guides to support knowledge sharing and operational continuity.

Shareholder

• Support the accuracy and completeness of regulatory reporting to minimize compliance risk and protect the bank's reputation.
• Analyze and identify opportunities to optimize business processes and data flows for improved efficiency and reduced operational risk.
• Partner with technology teams to prioritize and deliver changes that add value to the organization while maintaining platform stability.
• Contribute to the packaging and release planning of business-driven fixes and improvements, ensuring minimal disruption to operations.
• Recommend improvements to business analysis practices, tools, and templates to drive consistency and quality across the team.

Employee / Team

• Collaborate closely with operations, product owners, developers, and QA analysts to support shared goals and deliver business value.
• Contribute to a positive, inclusive, and respectful team culture by supporting others and celebrating shared successes.
• Prioritize tasks effectively based on direction from the product owner and business leads, balancing multiple initiatives and deadlines.
• Participate in knowledge transfer and cross-training sessions to build team resilience and ensure coverage for critical processes.
• Take ownership of deliverables, proactively communicate progress, and escalate issues or risks in a timely manner.
• Share insights, lessons learned, and best practices to continuously improve team performance and knowledge.

BREADTH & DEPTH:

• Sound to Advanced knowledge of system analysis process and techniques
• Sound to Advanced knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
• Advanced knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and delivery frameworks
• Sound understanding of business supported and business analysis
• Leads system requirements management for moderate to high complexity/risk initiatives in alignment with strategies
• Identifies risks and impediments and leads problem resolution for complex issues
• Leads the identification, maintenance, and reporting of traceability of system requirements
• Work performed under minimal guidance and supervision

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree or Technical Certificate
• 3-5 years relevant experience
• Preference given to candidates who have experience working in the Payments or Regulatory Domains
• Experience with Agile, Kafka, Mongo, Excel and Power BI an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet